Privacy Policy

1. About PhinisiGO

PhinisiGO is operated by PT Martin Ind Group in Jakarta, Indonesia. The platform helps travellers discover phinisi vessels and is the traveller's first point of contact for an enquiry about a selected vessel.

PhinisiGO confirms availability and booking details directly with the operator, then collects the traveller's payment and confirms the booking once it is received. From that point, the operator handles the itinerary, changes, cancellations and delivery of the voyage.

2. Personal data we collect

Traveller enquiries

When a traveller sends an enquiry, PhinisiGO may collect:

• Name
• Email address
• Phone number
• Country
• Preferred travel dates
• Number of guests
• Trip-format or destination preferences
• Any message or other information the traveller chooses to provide

Bookings and payment

Where an enquiry proceeds to a booking, PhinisiGO records booking details, payment status, amount paid, and transaction reference information provided by our payment provider. PhinisiGO does not collect or store full payment card numbers, card security codes, or bank account credentials; these are handled directly by our licensed payment provider.

Operator listings

When an operator claims or manages a listing, PhinisiGO may collect the business name, representative name, work contact details, position, vessel information and other business details needed to verify and manage the listing.

Technical information

Limited technical information may also be collected, including browser and device type, approximate location, referral source, pages visited and interactions with website features or advertisements.

Affiliate referral tracking

Where a visitor arrives through a PhinisiGO affiliate partner's link, PhinisiGO records the referral, a randomly generated visitor identifier stored in the browser, the landing page, and the timestamp, in order to attribute an eventual enquiry to the correct affiliate partner. This attribution is retained for up to 45 days from the original referral. It does not identify a visitor personally unless that visitor later submits an enquiry.

3. How we use personal data

• Send an enquiry to the operator of the selected vessel
• Allow the operator to contact the traveller and prepare a quotation
• Verify an operator's authority to manage a listing
• Maintain enquiry, listing and commission records
• Respond to support, correction and privacy requests
• Protect the website against misuse or unauthorised access
• Measure website use and advertising performance

Where consent is legally required, PhinisiGO will request it before carrying out the relevant processing.

4. Who receives personal data

A traveller's enquiry is shared with the operator of the vessel to which the enquiry relates, so that PhinisiGO can confirm availability and booking details with the operator directly. The operator is responsible for how the information is handled after receipt.

PhinisiGO may also use service providers necessary to operate the platform, including database hosting and storage, analytics and advertising measurement, and website hosting, email and security providers used by PT Martin Ind Group.

PhinisiGO does not sell personal data.

5. Cookies and advertising technology

PhinisiGO may use essential cookies for website operation and limited analytics or advertising technologies to understand traffic and measure advertising campaign performance. Where non-essential technologies require consent, visitors will be given the relevant choice. Cookies can also be restricted or deleted through browser settings.

PhinisiGO also uses browser local storage, not a cookie, to support its affiliate referral programme. This stores a randomly generated visitor identifier and referral information for up to 45 days, used only to credit the correct affiliate partner if that visitor later submits an enquiry. This information can be cleared through the same browser settings used to clear cookies.

6. International storage and security

PhinisiGO is operated from Indonesia, but our database and service providers may process or store information outside Indonesia. PhinisiGO will take reasonable steps required by applicable law to protect personal data transferred across borders.

Reasonable organisational and technical safeguards are used to reduce the risk of unauthorised access, loss, misuse, alteration or disclosure. No internet-based service can guarantee absolute security.

7. How long we retain data

Traveller enquiry records are generally retained for up to 24 months from the most recent enquiry or related communication. This supports enquiry records, booking attribution, support and privacy requests.

Booking and payment transaction records are retained for as long as reasonably needed for accounting, tax, legal and dispute-resolution purposes, which may exceed the 24-month enquiry retention period.

Affiliate referral attribution data (the visitor identifier and referral information described in Section 5) is retained for up to 45 days from the original referral, or until it is attached to a submitted enquiry, whichever happens first.

Operator account, agreement, booking-attribution and commission records may be kept while the operator relationship remains active and afterward where reasonably needed for accounting, legal, dispute-resolution or compliance purposes.

Information may be deleted earlier when no longer needed, or retained longer where required by law or necessary to protect legal rights.

8. Your privacy rights

Subject to Indonesia's Personal Data Protection Law and applicable limitations, an individual may request confirmation of processing, access, correction, deletion or cessation of processing where legal requirements are met, withdrawal of consent where processing relies on consent, and information about the purpose and accountability of processing.

PhinisiGO may verify the identity of the requester before acting. Requests can be sent to info@phinisigo.com.

9. Children's data

PhinisiGO is not intended for children to submit enquiries independently. A parent, guardian or responsible adult should make travel enquiries involving a child. PhinisiGO does not knowingly seek to collect personal data directly from children.

10. Changes to this policy

This policy may be updated when the service, providers or legal requirements change. The revised version will be published on this page with an updated date.

11. Contact

Questions, correction requests, deletion requests or other privacy matters can be directed to: